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Hunt group

 

To redirect calls for a specific number (pilot number) to a defined group of directory numbers on Cisco Unified
SCCP and SIP IP phones, perform the following steps.

 

SUMMARY STEPS
1. enable
2. configure terminal
3. voicehunt-group hunt-tag [longest-idle |parallel | peer | sequential] 4. pilot number [secondary number] 5. list number
6. final number
7. preference preference-order [secondary secondary-order] 8. hops number
9. timeout seconds
10. present-call idle-phone
11. members logout
12. auto logout number-of-calls
13. exit
14. telephony-service
15. hunt-group logout {DND HLog }
16. exit
17. voice register dn tag
18. voice-hunt-groups login
19. end

 

Detailed steps

 

To create a hunt group:
voice hunt-group hunt-tag [longest-idle |parallel | peer | sequential]

Example:

Router(config)# voice hunt-group 1 longest-idle to be configured. Range is 1 to 100.

• hunt-tag—Unique sequence number of the hunt group

• longest idle—Hunt group in which calls go to the directory number that has been idle for the longest time.
• sequential—Hunt group in which directory numbers ring in the order in which they are listed, left to right.
• parallel—Hunt group in which all directory numbers ring simultaneously.
• peer—Hunt group in which the call placed to a directory number rings for the next directory number in line.
• To change the hunt-group type, remove the existing hunt group first by using the no form of the command; then, recreate the group.

Hunt group parameters:

1. Pilot number

Router(config-voice-hunt-group)# pilot number [secondary number ]

Defines the telephone number that callers dial to reach a voice hunt group.

example:

Router(config-voice-hunt-group)# pilot number 8100

2. List number

Creates a list of extensions that are members of a voice hunt group.

The command is :

Router(config-voice-hunt-group)# list number

example:

Router(config-voice-hunt-group)# list 8000, 8010, 8020, 8030

3. Final number

Router(config-voice-hunt-group)# final number

Defines the last extension in a voice hunt group.
• If a final number in one hunt group is configured as a pilot number of another hunt group, the pilot number
of the first hunt group cannot be configured as a final number in any other hunt group.
• This command is not used for voice hunt groups that are part of a Cisco Unified CME B-ACD service. The final destination for those groups is determined by the B-ACD service.

4. Time out

Router(config-voice-hunt-group)#timeout seconds

Defines the number of seconds after which a call that is not answered is redirected to the next directory number in a voice hunt-group list. Default is 180 seconds.

5. Hops

Router(config-voice-hunt-group)#hops number

For configuring a peer or longest-idle voice hunt group only. Defines the number of times that a call can hop to he next number in a peer or longest-idle voice hunt group before the call proceeds to the final number.

• number—Number of hops. Range is 2 to 10, and the value must be less than or equal to the number of
extensions specified by the list command.
• Default is the same number as there are destinations defined under the list command