Share this page : facebooktwitterlinkedinmailfacebooktwitterlinkedinmail

Issue

I’m unable to login to Windows under normal mode, I’m getting the following error message:

  • "Your account has been disabled. please see your system administrator"
  • I can only access Windows under the Safe-Mode.

 

Solution

Go “Safe Mode” and follow these instructions.

  • Right click on “My Computer”—–> click on “Manage”–> “Computer Management” Window will be opened.
  • At left side double click on “Local Users and Groups” —-> under it, click on “Users”—->Now at the right click you can find all the users.
  • Now select your user and right click on it—–>Select “Properties”—->then uncheck the checkbox “Account is disabled”. (Note: if account is locked option is also selected, then uncheck that option also)
  • Then Click on OK—>close the computer management window. If you click the OK and see a pop up window, which says the user password does not meet the complex requirement. Then right click on the user name, choose set the password, enter a complex password, which can meet the requirement.
  • Restart your PC and try to login in normal mode.