Hunt group configuration on SIP phone & SCCP phone
- Ephone-hunt allow you to define a groups a phones and the number to dial to that group. You will used when your cisco phone use SCCP firmware.
- Voice hunt -group will do the same like ephone-hunt but for phones with SIP firmware.
The following example defines a sequential ephone hunt group with the pilot number 5600 and the final number 6000, with three numbers in the list of phones that answer for the pilot number:
ephone-hunt 2 sequential pilot 5600 list 5621, *, 5623 final 6000 max-timeout 10 timeout 20, 20, 20
In the following parallel hunt-group example, when callers dial extension 1000, extension 1001, 1002, 1003, and 1004 ring simultaneously. The first extension to answer is connected. If none of the extensions answers within 60 seconds, the call is forwarded to extension 2000, which is the number for voice mail.
voice hunt-group 4 parallel final 2000 list 1001,1002,1003,1004 timeout 60 pilot 1000 preference 1 secondary 9 ! ! ephone-dn 1 octo-line number 1001 ! ephone-dn 2 number 1002 ! ephone-dn 3 dual-line number 1003 ! ephone-dn 4 number 1004 ! ! ephone 1 max-calls-per-button 4 mac-address 02EA.EAEA.0001 button 1:1 ! ! ephone 2 mac-address 001C.821C.ED23 button 1:2 ! ! ephone 3 mac-address 002D.264E.54FA button 1:3 ! ! ephone 4 mac-address 0030.94C3.053E button 1:4
Allowing dynamic membership in a hunt group is a three-step process:
2. Use the ephone-hunt login command under each directory number that should be allowed to dynamically join and leave hunt groups. Directory numbers are disallowed from joining ephone hunt groups by default, so you have to explicitly allow this behavior for each directory number that you want to be able to log in to ephone hunt groups.
If multiple ephone hunt groups have been created that allow dynamic membership, the phone user must also dial the ephone hunt group pilot number. For example, if the following ephone hunt groups are defined, a phone user dials *38000 to join the Sales hunt group:
Login/logout from softkeys:
If you want to use softkeys login/logout remove the dynamic config and configure ephone template with HLOG key and assign to the ephone as per below
softkeys idle Newcall Redial Cfwdall Gpickup Pickup HLog