To setup a central voice message, you can do following:
Record a short message in wav format:
- Format: WAV
- Channel: Mono
- Bit rate: 8 kHz
- Sampling: 16 bit
Create a digital receptionist
Click Digital Receptionists, click Add button.
Give it a name, click +Add and find the wav file you created.
Under Menu options, leave nothing for all keys.
If no input within seconds: type 1.
Action select End Call.
Click OK to save.
Basically we don’t want anyone to have time to select, just want to leave a out of office message.
Edit inbound rule
Go to inbound rules, click the existing rule for your number.
Destination for calls outside office hours: select the ext number you created for the digital receptionist above.
Set up Specific Office Hours for this rule: setup your schedule.